Status
Recovered

Broken software, fixed.

Production down, codebase a mess, original team gone. We stabilize it, fix it, and hand it back working.

Service health · a rescue, start to finish
DownYou call us
DegradedCrashes stop, deploys made safe
LiveWorking, documented, yours
Intake

Tick what's true right now.

These are the six we get called about most. Whatever you select comes with you into the email — you don't have to write it twice.

Nothing selected Start a rescue
Method

How a rescue goes.

A clear path from on fire to back in service. You see progress at every step.

Phase one

Triage

We find what is actually on fire and stop the bleeding first.

Phase two

Diagnose

We map the code, reproduce the failures, and find root causes, not symptoms.

Phase three

Stabilize

Crashes gone, deploys made safe, the system reliable enough to trust again.

Phase four

Repair

We fix the real defects and shore up the weak points that caused them.

Phase five

Hand back

Working, documented, and maintainable, with notes on everything we changed.

Position

We don't rewrite from scratch by default.

Most broken software does not need a rewrite. It needs a senior engineer to actually understand it, stop the failures, and fix what caused them.

Rewrites are a last resort, not a reflex. We work in your codebase and your stack, and we leave it in a state your own team can carry forward.

Who

Senior engineers only

The person diagnosing it is the person fixing it.

How

Scoped and priced up front

You know the first step and its cost before we start.

Where

Your stack, not ours

We adapt to what you run. No forced platform switch.

Contact

Tell us what's broken.

Send a short description of the problem and the stack it runs on. We reply with whether we can help and what the first step looks like.